Your tomedo®
Partner. Full Service.
With security.
As a tomedo® Basic Partner, we support your practice from hardware to certified installation — and protect your patient data with real IT security. Apple-native, certified, all from a single source.
tomedo® is the Apple-native practice management software from zollsoft GmbH — fast, stable, made by physicians.
But modern practice software is only as good as the IT it runs on. We make sure that hardware, network, tomedo® and interfaces work together as one well-designed system — and that your sensitive patient data is reliably protected. One partner. One responsibility.
Full service from a single source
native Apple environment
tomedo® support directly from us
built into every installation
Everything a tomedo®
Basic Partner delivers.
As a Basic Partner, we take care of the complete technical and organizational setup of your tomedo® practice — and go beyond it with our security DNA.
Hardware & software delivery
Delivery and commissioning of your complete practice hardware: Macs, iPads, servers, printers, card terminals and peripherals.
IT network & operations
Setup, configuration and operation of a stable, high-performance practice network. We make sure everything runs reliably.
tomedo® server commissioning
Certified commissioning of the tomedo® server — by staff trained and certified by zollsoft GmbH.
Client installation
Installation and setup of all tomedo® clients on Mac, iPad and iPhone — cleanly configured and ready to use right away.
Basic setup of tomedo®
Together with you, we configure tomedo® to fit your practice workflows precisely: calendar, forms, templates and workflows.
Interface setup
Connecting your practice systems: diagnostic and lab devices, GDT/HL7 interfaces and TI (telematics infrastructure) components.
First-level tomedo® support
Fast, personal first-level support. A dedicated contact person for your questions in day-to-day practice operations.
IT security included
What sets us apart from other partners: we harden and test your practice IT — with us, security is not an extra charge but standard.
Most partners install software.
We look at your practice IT as a whole.
Including the question of who else might have access to it.
SinCera comes from IT security: penetration testing, KRITIS (critical infrastructure), healthcare IT. We bring this DNA to every tomedo® installation — so that patient data doesn't just work, but is also protected.
TI & network security
Segmentation, firewalling and hardening of your practice network — secure connection of the telematics infrastructure and all devices.
Penetration testing
We test your practice IT using the methods of real attackers — before someone else does. Making vulnerabilities visible instead of hoping for the best.
Backup & ransomware protection
Regular, tested backups and well-designed recovery plans. In an emergency, your practice stays operational.
Data protection & GDPR
Legally compliant handling of patient data — from the permission structure to a documented, auditable configuration.
Full service — from
consultation to operation.
One continuous process, one responsibility. No back-and-forth between hardware dealer, software partner and IT service provider.
Consultation & analysis
We get to know your practice, your workflows and your existing IT.
Hardware & network
Delivery, setup and commissioning of Apple hardware, server and network.
tomedo® & interfaces
Installation, basic setup, data migration and connection of your devices.
Security & support
Hardening, security check and personal first-level support during ongoing operations.
A partner who thinks ahead.
Full service from a single source
Hardware, network, tomedo® and security — one contact for everything.
Security DNA
We come from IT security. Protecting your patient data is a matter of course for us.
NRW · Hesse · Rhineland-Palatinate
On site in person in North Rhine-Westphalia, Hesse and Rhineland-Palatinate — and available to your practice throughout Germany.
Healthcare focus
We understand practice workflows, interfaces and the requirements of the healthcare sector.
tomedo® secure
in your practice.
Let's talk about your practice — whether it's a new setup, a switch from another system, or the question of how secure your existing IT really is.
Book a meetingtomedo® is a registered trademark of zollsoft GmbH. SinCera Tech GmbH is an independent tomedo® partner.